FAQ: If a customer purchases multiple documents or products from my company using different names (e.g. J Smith and John Smith) so they now have more than one account on the administration system, will they be able to access the files they have purchased?


Your customer must register each license (by double-clicking on it) on the same computer.

Once they have done this they will have access to all the authorized documents or products for those registered accounts.

Both licenses will be active simultaneously on the same computer.