Error: The license file on my android device displays the license in a folder but will not open or import into the Viewer

If you download a license (llv file) onto an android device and it will not open the license in PDCViewer but instead displays it in the device’s downloads folder then follow these instructions:

Import the license in PDCViewer by importing the folder it was downloaded in (press the button at the top right of the screen, then choose Import Folder) or by using a file explorer – navigate to the location where the license was downloaded, tap the license file and choose to open it as “text”; after doing this, PDCViewer will pop up and you will see that the license was imported successfully.

In order to register the license, tap on it in the PDCViewer app.

You may also find the following video of help: installing and registering the Safeguard Viewer on Android devices.