Error Message: We are sorry, your ability to login has been suspended due to too many recent failed login attempts

Hosted System

If you are hosting your Safeguard administration system with Locklizard then you need to contact support so they can unban your IP address.  Please give this information to support when you contact them.


Own Server

You need to log in to the master admin system – the master admin URL will look something like this:

Then, under Settings > Login Attempts unban your IP and you will be able to log in again normally.

See page 32 of the Safeguard Own Server installation manual.