Error Message: failed to get application data folder path – error code 5 – runtime error

Error 5 is a permissions error stating you don’t have access.

You need to log on as a Windows administrator to install and register the Viewer software.  A standard user account selecting ‘run as administrator’ will NOT work.

You must have write access to the following folder:

“C:\ProgramData\LockLizard\PDCViewer” (Windows Vista or above)
“C:\Documents and Settings\username\Application Data\LockLizard\PDCViewer” (Windows XP).