Error Message: 2424:74 Invalid Username and/or Password

This message may be displayed for any of the following reasons:

  1. Your firewall or proxy is intervening between the connection/upload process and modifying the data.  Check that the Web Viewer URL is added to your white list.
  2. You changed your Writer password whilst Web Publisher was open.  You need to close Web Publisher and restart it so the new credentials are loaded.
  3. The Web Viewer URL is pointing to the wrong server for your administration system.