FAQ: Why is the user’s company name (usercompany) not appearing in the document watermark?

Please check the following:

 

  1. the user account you have registered does have a company name associated with it
  2. this company name was not added AFTER the user registered. If this is the case, the user will have to re-register so the company name is picked up
  3. if you are using command line, check that the value {usercompany} is being used in your batch file and NOT %usercompany%