Error Message: Unable to send email to email address. Error 300 – Provide either email TextBody or HtmlBody or both

This error message is displayed if you are running an own server system and your Publisher name contains an unknown, special, or hidden character – this may be because you copied the text from another application.  An example of this could be a character copied in from Word which is different from a – character.

To avoid strange characters being introduced, make sure you type your Publisher name directly into the Safeguard Master Admin system or copy it in from Notepad or a similar text editor.