Error Message: Can’t connect to server. Error 0

This message is displayed if the server response is truncated (the data sent from the server gets corrupted).  This could be because:

  1. The license file has been corrupted.  Remove your keystore then register using the license contained in the zip file.
  2. A proxy is in use and proxy settings have not been configured in the Viewer software.  See configure Viewer proxy settings. For more information on Proxy settings please see Proxy Settings.